For customer reference, we offer a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 calendar days after delivery without giving a reason.
Exchanges
Within the customer-care process, approved exchanges are available during the same 30-day period. We may ship the replacement after the returned item is received or otherwise resolve the exchange with you.
Items That Cannot Be Returned
For a predictable review process, The no-reason non-returnable categories are custom-made goods, clearance items or Final Sale items, gift cards, and opened intimate or hygiene-sensitive items. These exclusions do not limit remedies for damaged, defective, incorrect, or missing items where applicable law provides protection.
Return Condition
For an approved return or exchange, Except for an item returned because of a quality issue, an item should be returned with its original packaging, accessories, and proof of purchase and should not show avoidable use or damage.
Order Cancellation
Within our return process, you may request cancellation before an order ships. After shipment, the order is handled under this Refund Policy.
How to Start a Return or Exchange
To clarify return responsibilities, contact us before sending an item back. We will confirm eligibility, provide return instructions, and direct the shipment to the return address listed below. As part of the 30-day program, Unauthorized returns may be delayed.
To keep eligibility clear, we provide a prepaid return shipping label and pay the return shipping cost for both change-of-mind or other no-reason returns and returns involving damaged, defective, incorrect, missing, or other quality-issue items.
Refunds
Under this Refund Policy, after we receive and inspect the return, an approved refund is issued to the original payment method. Please allow 5–10 business days for the refund to appear after it is issued; financial-institution posting times may vary.
Merchant and Customer Care Information
For consistent return handling, Store name: sundayafternoons
Under the return and exchange standard, Contact email: Support@sundayafternovev.shop
To explain the available remedy, Phone: (313) 569-8171
For an approved return or exchange, Physical and return address: 330 W Ottawa St, Lansing, MI 48933, US
Under the return and exchange standard, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).